Parents are asked to give feedback on our service every year and these our some of following things they particularly like (October 2010):
- Our friendly, approachable, caring and helpful staff
- Our warm, smiley, calm welcome every day
- Our friendly 'family' atmosphere
- Our good relationships with the children
- Our extended hours in the morning and evening
- Our structured day and good variety of exciting activities
- Our healthy home cooked food
- Our nurturing, supportive and safe environment
- Our outside play areas and the amount of time children spend in the garden
- Good communication and volume of feedback
- Last minute flexibility/emergency care helping working families
- Opportunities for parents to join in
In addition, we often receive cards from parents when they leave us usually for primary school, to give up work or relocate elsewhere. Here are some comments made by our most recent leavers:
"Makaree has really enjoyed her time at nursery and has felt very comfortable with everyone. Thank you for looking after her and making her feel welcome. I am sure she will miss everyone as she has made a great deal of friends", Ms Bent, Croydon, September 2011
"I want to thank you all for the love, care and attention you have given Erin since July last year and I know she will enjoy the rest of her time with you. I know you will continue to do an excellent job with her over the next few months and that we can reply on you all to help her adjust to being a big sister", Mrs L. Winder, Petts Wood, August 2011
"I wanted to express my gratitude to you and the staff at the nursery. I have always felt reassured that Max would be well looked after and that all his needs would be addressed whilst in your care. I cannot thank you enough for your professionalism, flexibility, friendliness and reliability over the past three years. Nothing has ever been too hard from finding an Additional Support (SIPS) Worker, potty training, attending for additional days or the adapting of various requests of numerous professionals which have observed Max over this period. You have really helped to make a potentially difficult situation easier for myself and Max and embraced any request. There is much to be said about this" Faye Hewitt, St Mary Cray, August 2011
"Thanks you for the wonderful service that you have provided for our family" Sueli Armada, Orpington, August 2011
"Many thanks for your wonderful care service in the past years" Lin & Andrew Cowan, Pettswood, August 2011
"I would like to take this opportunity to thank you and all the staff at Sunnyfields for taking such excellent care of Zach since December 2009. He has had a wonderful time and loves you all dearly and I know he will miss you and the friends he has made. I would definitely recommend Sunnyfields to friends and think that you have been invaluable in bringing out Zach's potential" Thawab Breeze, Bromley, July 2011
"Dear Anna & Nicola, Thank you to you both and all of the staff for making Milly so happy and for teaching her so much in the past three years. I'm sure Gabriella will be as happy at Orpington" Clare & Dave Steel, Pettswood, July 2011
"I would like to take the opportunity to thank you and all the staff at Sunnyfields for the wonderful service that you have provided for our family over the last few years" Mrs Sluga-Ulens, Orpington, July 2011
"Both Reginald and I agree that Lorna has been a tremendous and fantastic manager as well as a good friend. We are sure that Lorna will continue to keep up her fabulous work and the new intake of children and their guardians/parents will reap the benefits of her great managerial skills as much as we have" Mr & Mrs Philbert, Orpington, July 2011
"Dear Anna, I did send a card to Nicola and the staff but wanted to say thanks again for the fun day. Alexa and Leon had such a great time. Alexa had been totally excited about it for some time beforehand! Thank you and the team for all you do" Mrs Bird, Beckenham, July 2011
"Finally, as you know, we have been customers of Sunnyfields for almost four years. I just wanted to say a big thank you to you and your team (past and present) for everything you have done for Robert and Thomas. They have thoroughly enjoyed their time with you, and we have been confident to leave them in your care" Mrs N. Watkins, July 2011
"May I also like to say thank you for the past four years. Victoria has had a lovely time at Sunnyfields and we will remember her time there as a happy one" Mrs Bondi, Pettswood July 2011
"I'd also like to let you know how happy we are with Erin's care - all of the staff at the nursery know her well, even though she is only there one day a week. We're looking forward to the fun day in July" Mrs Winder, Orpington, May 2011
"Sorry we have not been to visit as yet, but Jaden, Rainar and Shaani are all doing well at school and still remember their Sunnyfields time as happy ones. We wish all the staff and children well" Mrs Goering, Pettswood, May 2011
"I have found the nursery very impressive. The enthusiasm and professionalism of your staff is exceptional" Melanie Winter, Orpington, April 2011
"May I take this opportunity to thank you and your staff for the brilliant work you all do taking care of my little angels. I look forward to another few years with the nursery as Cian now attends Sunnyfields, but Caden's time is almost at an end. I know he is terribly excited to attend "big school", but I am certain you will all be sorely missed" Mrs Sucu, Orpington, December 2010
"It will feel quite weird to no longer do the daily runs to the nursery as Sunnyfields has been our other home for the last five years. Our two children joined as babies and Sunnyfields has provided them with a safe, stable, happy and stimulating environment which is crucial for their development. Every day when we close the door after dropping the children, we were able to go to work without any worry as we knew we were leaving our treasures in trusted and capable hands. Both our children knew it as well as they were never reluctant to go to nursery and loved the team. They have never complained about the activities, food, the carers, etc. We know we can trust their judgement as they would not hesitate to report any issue. You and the team have done a marvellous job in raising our 2 babies, caring for them, developing them into two healthy little individuals with strong personalities and a mind of their own and preparing them for greater challenges they will encounter in their young lives. All this is just another success story for Sunnyfields as we have been able to witness for ourselves the growth of Sunnyfields since pretty much the opening. So many thanks to ALL for your exceptional work and dedicated support. Needless to say Viradone and Davilone will miss you all and the many friends they have made throughout the years. The same goes for us parents" Mr & Mrs Nokeokouman, Orpington, December 2010
"I would like to thank you and your staff for all the hard work and the amount Paige has learnt in the last two years. She has had much enjoyment and pleasure from attending, as well as a huge improvement in her abilities. I am sure she will miss all the staff and friends she has made" Natasha French, Orpington, December 2010
"Calum has had a lovely time at the nursery and Lee and I thank you all very much for making his time there fun and challenging" Aarti Patel, Chelsfield December 2010
"Thank you so much for all you have done for Kayden & Dior over the last 4 years! Dior and Kayden have had a great start because of all your hard work and support, and I just want you to know how much I appreciate it! Thank you!" Ms Winston, Beckenham November 2010
"Thank you all so much for looking after Leo for me. I always felt he was in really safe hands with you all and I know he has absolutely loved attending nursery" Ms Gardiner, Beckenham August 2010
"It goes without saying that Helen has been very happy at nursery, but both Nyamaa and I would like to say a huge 'Thank You!' to all the staff who have helped make that possible. Helen is leaving with huge excitment ready for 'Big School' but we take with us an equally huge bag of happy memories, funny moments and enough pictures to wallpaper our home ten time over - cheers! Our warmest regards" Mr & Mrs Ranger (Bromley) July 2010
"All your staff have been brilliant and I would highly recommend Sunnyfields. Thank you all for all you have done for Alivia. She came to you a 10 month old and is leaving a confident, independent and caring little lady! Without a doubt she has a great foundation for future years" Mr & Mrs Crowie (Bromley) July 2010
"We would also like to take this opportunity to thank you and all the other wonderful staff at Sunnyfields who have cared and looked after both Ciaran and Aimee for the last several years. We have always had complete confidence that they were in good hands and both of them love it so much that this will be one of the biggest things they will miss from the UK" Mr & Mrs Lancaster (emigrating to Australia) July 2010
"Lauren has been at Sunnyfields for more than four years and I know that she has had a very happy time there and made many friends, as well as learning a great deal. You have always played a significant part in her happiness. Thank you so much for everything" Mrs Hutchinson (Bromley) July 2010
"Peter and I would like to take this opportunity to thank you and all the staff who have looked after Alex so well over the past two years. We have always been very pleased with the care Alex has received and feel that you are an excellent Manager - always available and visible especially at drop-offs and pick-ups. We have not hesitated to recommend Sunnyfields to other friends and wish you all the very best for the future" Mr & Mrs Davis (Pettswood)
"I would like to say a big thank you for having our son. I know he has really enjoyed himself since joining and learnt so much. I would recommend your nursery always as you have always been very supportive and understanding. Thank you SO MUCH for everything" Ms Carter (West Kingsdown)
"We thank you and all the staff at Sunnyfields for the great work and dedication and attention and care they have given to both our children" Mr & Mrs Troyak (emigrated to Australia)
"The girls have loved the two past years spent at Sunnyfields and I believe the nursery has helped to create two happy, confident and cheeky girls and has been a great support to me in my role as a new mother, especially dealing with the complexities of twins" Mr & Mrs Wall (Beckenham)
"We wanted to say a great big thank you for looking after Harriet for the past couple of years. She has had such a fantastic time at Sunnyfields and she will really miss you all. Thanks to you all for the part you have played in making her who she is: a happy, confident "sunny", little girl (and part-time cheeky monkey!)" Mr & Mrs Allington (Shortlands)
